運(yùn)營(yíng)亞馬遜產(chǎn)品的時(shí)候，會(huì)出現(xiàn)各種各樣的情況，比如說有一些賣家朋友遇到了不出單的情況，還有一些賣家朋友遇到了限流的情況，想要申訴，想要了解亞馬遜限流申訴模板是什么？
特別提醒大家，一定不要照抄，根據(jù)自己店鋪出現(xiàn)的問題，和實(shí)際原因進(jìn)行借鑒刪改。
dear amazon performance team,
this is our first time to sign up for the amazon europe site. we asked our amazon account manager why our account was closed. he told us that our account is associated with another account amazon. this issue is very shocking to us. our company applied for the first time to register for the amazon europe site. we totally can't understand why it was judged to be associated with another account.
we checked all of our data on company and equipment, they are all new. we are very strict with amazon's rules. we certainly understand that we can only operate one amazon account, and we also register for the first time, and only one account.
because i have to go on business trips regularly,
amazon has 24 hours to reply to the information of the client, so i purchased an aliyun remote server ip (ecs), today, i went to ask their customer service. they said that their ip address will be recycled. we can't confirm whether it is just because our address was previously registered amazon account by someone else, but this is out of our control, cause we cant check the ip that how it used before, can you understand?
before buying (ecs) ip, we can't check what this ip used to do. we are very sorry about this, we will not use this ip operation account in the future. we will re-purchase a new network cable to log in to our account to avoid your concerns.
we have provided you with all the information of our company to prove that we are the first time to register an amazon account in europe , please check our information carefully.
but now my account is blocked because of this account associate with other accounts, i can provide information related to the account to prove our innocence, i hope you can reinstate my account.
i look forward to your reply, thank you deeply!
申訴技巧
1、 找到切入點(diǎn)，切入點(diǎn)就是我們違規(guī)的原因。找到違規(guī)點(diǎn)，對(duì)癥下藥。
2、 找到證據(jù)。如果是真的有違規(guī)項(xiàng)目，我們就要全部更改好，并且要仔細(xì)檢查，所有都要更改，并在申訴的時(shí)候?qū)⒁呀?jīng)修改好的證據(jù)傳遞給亞馬遜審核工作人員。如果是誤殺，那就將沒有違規(guī)的證據(jù)做好證據(jù)鏈提交審核。
3、 言辭懇切，不僅僅要更改，再更改之后我們還要表名以后一定給會(huì)注意到此類問題不會(huì)再犯。
4、 對(duì)于誤殺的情況，我們也要注意態(tài)度，畢竟是國(guó)外的平臺(tái)，如果審核人員不理你，真的是投訴無門。所以態(tài)度好點(diǎn)沒有什么不好。
郵件是層層遞進(jìn)的一層勝過一層，語(yǔ)氣是加強(qiáng)的，最后郵件的最后一定要有一個(gè)概括性的話，好概括性的話，寫什么呢，一般寫的是新保證之類的話術(shù)。